topic Re: Galaxy buds pro 2 in Questions

Galaxy buds pro 2

Ryanoutdoors — Thu, 17 Aug 2023 00:07:22 GMT

Is anybody having issue specifically with calls with their Galaxy buds pro 2? I tried placing a call today for the first time since the beta update and the sound quality was absolutely horrible!

Re: Galaxy buds pro 2

StanStone54 — Thu, 17 Aug 2023 00:09:55 GMT

I haven't made a call with mine yet but the sound quality for the music sure sounds nice

Re: Galaxy buds pro 2

Gunnerr — Thu, 17 Aug 2023 00:30:23 GMT

I've had similar issues with sound quality as well. Even playing music at times.

Re: Galaxy buds pro 2

Bunburi — Thu, 17 Aug 2023 00:34:45 GMT

Yeah, same here my buds 2 pro are acting up on calls, media sound is fine.

Re: Galaxy buds pro 2

Alyxi — Thu, 17 Aug 2023 14:07:06 GMT

I have the same issue. Answering a call and calling won't work with my buds 2 pro since the beta update

Re: Galaxy buds pro 2

Shrekopher — Thu, 17 Aug 2023 14:32:31 GMT

Sporadic call quality issues.

Re: Galaxy buds pro 2

USBetaModerator2 — Fri, 18 Aug 2023 18:39:31 GMT

Hello,

Thank you for your feedback.
Please use the latest Samsung Members app to submit an error report (Samusng Members > One UI Beta Program > Beta Feedback > Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community > Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,

One UI Beta Team