topic Fingerprint Scanner Icon Missing in Questions

Fingerprint Scanner Icon Missing

CesarF — Sun, 24 Sep 2023 22:22:21 GMT

Anyone else having the issue where the Fingerprint Scanner is missing sometimes? You can still unlock the phone when placing finger there, just the icon missing.

Re: Fingerprint Scanner Icon Missing

PrimePixel — Sun, 24 Sep 2023 23:04:45 GMT

Yeah, I've experienced it happen sometimes. It is very random though. I feel like the animation is delayed than usual.

Re: Fingerprint Scanner Icon Missing

NPC1 — Sun, 24 Sep 2023 23:23:57 GMT

Do you have that thing that keeps your phone unlocked when connected to a wifi or location? I do that and that is why I personally don't see it right now...but I do not remember not seeing the icon when I'm out.

Re: Fingerprint Scanner Icon Missing

Chef31684 — Mon, 25 Sep 2023 04:12:54 GMT

Have you tried wiping the cache partition of your device using recovery mode and then rebooting?

Re: Re: Fingerprint Scanner Icon Missing

CesarF — Mon, 25 Sep 2023 17:09:38 GMT

Yep! Did it a few times and still nothing

Re: Fingerprint Scanner Icon Missing

USBetaModerator2 — Tue, 26 Sep 2023 20:33:31 GMT

Hello,
Thank you for your feedback.

Please use the latest Samsung Members app to submit an error report (Samusng Members One UI Beta Program Beta Feedback Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,
One UI Beta Team

Re: Re: Fingerprint Scanner Icon Missing

CesarF — Wed, 27 Sep 2023 20:31:57 GMT

Hi, I sent it this morning! Thank you!