topic Re: Re: Slow device in Questions

Slow device

gabe80million — Tue, 26 Sep 2023 22:11:55 GMT

Has anyone else experienced random lag spikes or phone not reacting to touches? I reported the issue but haven't gotten any response about it.

Re: Slow device

notforhire — Tue, 26 Sep 2023 23:47:49 GMT

I haven't. don't know when you submitted your error reports, but it usually takes a couple of days to get a response.

Re: Re: Slow device

gabe80million — Wed, 27 Sep 2023 03:34:43 GMT

I reported it near when the beta first came out, none of my bug reports have gotten a response

Re: Re: Re: Slow device

notforhire — Wed, 27 Sep 2023 10:08:30 GMT

give it time

Re: Re: Re: Slow device

Chef31684 — Wed, 27 Sep 2023 13:39:41 GMT

Give it time. They recieve so many of them. Be patient.

Re: Slow device

Chef31684 — Wed, 27 Sep 2023 13:40:10 GMT

On another note.

Have you tried wiping the cache partition of your device using recovery mode and then rebooting? This may clear up some lags for you

Re: Re: Slow device

gabe80million — Wed, 27 Sep 2023 14:44:25 GMT

Yes, I have, hasn't changed anything much.

Re: Slow device

USBetaModerator2 — Wed, 27 Sep 2023 21:37:15 GMT

Hello,
Thank you for your feedback.

Please use the latest Samsung Members app to submit an error report (Samusng Members One UI Beta Program Beta Feedback Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,
One UI Beta Team

Re: Re: Slow device

gabe80million — Thu, 28 Sep 2023 02:26:09 GMT

Did already, week later now still no response to it.

Re: Re: Re: Slow device

Chef31684 — Fri, 29 Sep 2023 05:14:52 GMT

You don't get an actual response most of the time to an error report. The error report if for Samsung to review and use the info to make changes and bug fixes. It's not like you putting in an error report will get you an immediate fix to your issue.

Re: Re: Re: Re: Slow device

gabe80million — Fri, 29 Sep 2023 11:20:36 GMT

What, do they not respond to the beta errors reports? Because they respond on the official software ones.

Re: Re: Re: Re: Re: Slow device

Chef31684 — Fri, 29 Sep 2023 22:20:44 GMT

They do most of the time. But there are times they don't. Just know as long as you got the confirmation notification that your error report when through, that they got it.

Re: Re: Re: Re: Re: Re: Slow device

gabe80million — Sat, 30 Sep 2023 16:24:06 GMT

Yes, of course. I just was unsure if they acknowledge the bug or not