topic Re: Dex not working? in Questions

Dex not working?

Nasser — Sun, 15 Oct 2023 16:52:59 GMT

I plugged my zf5 to a standalone monitor via type c to type c cable and nothing happened. Checked all the settings and didn't see anything wrong. Is this a beta issue? Anybody else?

Re: Dex not working?

OBA — Sun, 15 Oct 2023 21:01:40 GMT

If Smartswitch is opened, Dex won't work. Did you turn on Developer Options? If not, turn it on and activate USB debugging, then "Allow" on the phone when prompted. I just tested it and it's working. I can record a video to guide you, in case it would be useful.

Re: Dex not working?

USBetaModerator2 — Tue, 17 Oct 2023 20:55:18 GMT

Hello,

Thank you for your feedback.

Please check the suggestion by @OBA . Once you connect a cable, there will be a pop-up on your device to "allow" the connection. Please tap on "allow" for device to connect to Dex or SmartSwitch.

If you have any further issues, please use the latest Samsung Members app to submit an error report.

Regards,

One UI Beta Team

Re: Dex not working?

DJRich — Mon, 23 Oct 2023 12:39:31 GMT

If Link to Windows is ON, Dex will not work. Mine is working perfectly, currently writing this via DEX, and on the 4rd update to the Beta app.