topic Re: Is update available? in Questions

Is update available?

userhst9oBnipm — Tue, 01 Jul 2025 11:22:30 GMT

Was added to beta around 7 am on 6/30. Still nothing to download when I click "check for updates." first time in a Samsung beta and this is very annoying. Any suggestions?

Re: Is update available?

Primo7424 — Tue, 01 Jul 2025 11:26:47 GMT

It's BS that this Beta program is only for T-Mobile network for Watch 7 Ultra.

Re: Re: Is update available?

XaibKhan — Tue, 01 Jul 2025 11:30:15 GMT

No beta for Bought directly from Samsung?

Re: Re: Is update available?

A-A-Ron — Tue, 01 Jul 2025 11:31:46 GMT

I don't believe that is true. I am on T-Mobile with a watch ultra and a line of service on it and I have not received the download. Has anyone actually confirmed that to actually be true?

Re: Is update available?

XaibKhan — Tue, 01 Jul 2025 11:31:51 GMT

I signed up for the beta, but still, there is no new update I have wtach bought directly Samsung store

Re: Is update available?

Arduouss — Tue, 01 Jul 2025 11:35:25 GMT

This one requires t-mobile, and even some t-mobile users have reported problem. It's pretty sad they locked it to a carrier. Some of us have no need for service on our watch. Lol

Re: Re: Re: Is update available?

Mytendo64x — Tue, 01 Jul 2025 11:41:31 GMT

I can download the software, but it will not copy to the watch

Re: Re: Is update available?

TodaysTech — Tue, 01 Jul 2025 11:50:41 GMT

It explicitly said this when joining the beta. In our excitement, I think we all overlooked it.

The beta for the Ultra is for T-Mobile customers only until further notice. It may be opened up to unlocked at a later date, but no guarantees.

Re: Is update available?

acruzlu02 — Tue, 01 Jul 2025 12:09:44 GMT

I also bought my watch ultra directly from Samsung. I have no intent to add a service plan with my watch after hardly using it when I had a watch 4 classic before.

Re: Is update available?

user4aK5qg5plx — Tue, 01 Jul 2025 12:20:01 GMT

Lmao how do you not read the LETTERS IN READ THAT SAY T-MOBILE ONLY?

Re: Re: Is update available?

TodaysTech — Tue, 01 Jul 2025 12:23:15 GMT

Excitement lol we all just clicked through as quickly as possible.

Re: Is update available?

Ishimaru — Tue, 01 Jul 2025 12:28:20 GMT

T-Mobile doesn't even sell a version of the Ultra. So the only way to get it is through Samsung.

Re: Is update available?

USBetaModerator3 — Tue, 01 Jul 2025 17:30:31 GMT

Hello,

Thank you for participating in the One UI Watch Beta program.

We’ve noticed several inquiries regarding not receiving the Beta software update. Please note the following important eligibility criteria:

LTE Models (Watch with Mobile Network)
To receive the Beta update, your Watch must have an active T-Mobile data plan.
If the SIM is not activated or the device is not currently using T-Mobile’s mobile network, the software update will not be delivered.

Bluetooth (Watch BT models, not just BT paired with Phone) Models
Bluetooth-only models are not affected and will receive the Beta software update as usual. No SIM or mobile plan is required.

If you’ve enrolled in the Beta but haven’t received the update yet, please ensure your Watch meets the conditions above.

We appreciate your feedback and participation.

Regards,
One UI Beta Team

Re: Re: Is update available?

userhst9oBnipm — Tue, 01 Jul 2025 19:12:40 GMT

Yes I have a Bluetooth only model watch 7 and still doesn't show any software for me to download after signing up around 8am on June 30