topic Re: Bug reports in Questions

Bug reports

MarvinMod2 — Sun, 14 Jul 2024 12:14:38 GMT

So i thought i was sending reports but apparently i have to use the beta app to send reports. What beta app???

Theres nowhere to send bug reports in the wearable app and its updated to beta, and if i cant do it in samsung members as yhe FAQ says to do, how am i to send bug reports?

Re: Bug reports

userZNnTdcqwZP — Sun, 14 Jul 2024 12:39:49 GMT

I've learned that all the error reports for One UI 6 watch beta should be done through Wearable app (beta) >> contact us >> error report >> select device, so it will have #(your device) in the report

Even though the report is about Shealth app on phone, the error report should be done by those steps. When I reported an error by using contact us in SHealth app (beta version), I got the same response as yours.

Re: Bug reports

MarvinMod2 — Sun, 14 Jul 2024 13:04:57 GMT

I dont have those options in my wearable app. I am updated to beta.

Re: Bug reports

userZNnTdcqwZP — Sun, 14 Jul 2024 13:17:03 GMT

I think I replied in the other post but you just tap the circle icon in the middle of the screen near the bottom

Re: Bug reports

MarvinMod2 — Sun, 14 Jul 2024 13:31:07 GMT

Yes, tap the circle and then the 3 dots upper right and click settings.

Re: Bug reports

userAV8fwDY2Oe — Mon, 15 Jul 2024 03:32:04 GMT

I'm unable to send error report does this happen to you as well?

Re: Bug reports

USBetaModerator3 — Mon, 15 Jul 2024 22:17:05 GMT

Hello @MarvinMod2,

For error reports, we apologize for any confusion we've provided you with the instructions.

For Contact us > Error report, you may search "Contact us" on the Galaxy Wearable app, or click the Wearable button on the bottom as @userZNnTdcqwZP mentioned.

While submitting your error report, select your Watch model(s) and you may see that your report is designated to BETA (Galaxy Wearable(BETA))

Your previous "Google Assistant" issue has been communicated with the developers and under review.

However, it seems that activity Goal, weather tile, and BT disconnection issues have been communicated through Samsung Members instead of "Galaxy Wearable (BETA)" channel.

We apologize for the inconvenience you've experienced.

Regards,

One UI Beta Team

Re: Bug reports

Chef31684 — Wed, 17 Jul 2024 18:38:20 GMT

It does not designate my reports to beta and it will not let me change it.

@USBetaModerator3 @USBetaModerator @USBetaModerator2

Re: Bug reports

USBetaModerator3 — Thu, 18 Jul 2024 16:38:38 GMT

Hello @Chef31684,

Could you check if your Galaxy Wearable Beta version is same as below?

Wearable Beta app version is :2.2.59.24061361

Try to re-download the Beta app (from the Samsung Members' Watch6 notification), to see if your Wearable app properly channels to "Beta" error report form.

Re: Bug reports

Chef31684 — Thu, 18 Jul 2024 16:43:48 GMT

I have the watch 4 classic and the watch 4 manager beta app is up to date