topic Galaxy a73 in Questions

Galaxy a73

Crayolas23 — Tue, 30 Jul 2024 12:23:00 GMT

I bought a samsung a73 apparently nobody can help including the samsung chat help my phone had a update the 6.1 last month it must have been a glitch because i got home 2 weeks ago my phone wouldnt charge so i restarted it and it said ui 6.1 finishing updates got up went to put phone on charger it said buzz buzz water moisture detected remove charger clean port there is NO water NO moisture been like this for 14 days also my battery drains faster and my phone is over heating i did a factory RESET nothing i cant put it in safe mode it says error i have 45 % battery life left i would restart my phone and it would charge take the charger out water drop would come bk on samsung update broke my phone any ideas

Re: Galaxy a73

MarvinMod2 — Tue, 30 Jul 2024 13:18:19 GMT

Hope over to xda and find guide that will walk you through downloading and installing the previous firmware. You could take it to a samsung dealer to have it reflashed or wait for the next update and hope they have fixed the issue. Also submit error report with samsung members app.

Lastly, your in the wrong forum, this is for the beta watch program. 🖖

Re: Galaxy a73

USBetaModerator3 — Tue, 30 Jul 2024 16:40:02 GMT

Hello @Crayolas23,

Thank you for your post on A73 charging issue.

For A series community, you may visit A Series & Other Mobile - Samsung Community to see if other users are having the similar issue.

We recommend raising your report via Samsung Members app (Send feedback > Error Reports) or book an appointment with your local customer service center (Support > Repair Service > Book appointment) to diagnose if it's a hardware or software problem.

We hope your device gets checked up soon😢.

Regards,

One UI Beta Team

Re: Galaxy a73

etg49 — Wed, 02 Jul 2025 15:40:15 GMT

Extremely disappointed was looking forward to the beta but I guess it is what it is samsung not a good way to treat your people make it public 😕