topic Re: BetaModerator, any steps I should take to get the 6th update in Questions

BetaModerator, any steps I should take to get the 6th update

jcnote — Thu, 12 Sep 2024 18:18:05 GMT

I haven't been able to get the 6th Watch6 beta update. You know I'm desperate to try to get some fixes for all the problems I've been having. I updated the Watch6 Manager successfully. I rebooted the watch and phone multiple times and cleared cache of both. I've tried to update from both the phone and the watch. But it keeps telling me I'm up to date running the previous beta software.

Re: BetaModerator, any steps I should take to get the 6th update

jcnote — Thu, 12 Sep 2024 19:45:04 GMT

I just un-installed and re- installed the watch manager and then did a factory reset of the watch and did not restore a backup but started fresh. I rebooted the watch and phone again after that and cleared cache. I still am not getting the update.

Re: BetaModerator, any steps I should take to get the 6th update

USBetaModerator3 — Thu, 12 Sep 2024 22:16:52 GMT

Hello @jcnote

We apologize for the inconvenience with your update.

Could you provide your Bluetooth address?

Regards,

One UI Beta Team

Re: BetaModerator, any steps I should take to get the 6th update

jcnote — Thu, 12 Sep 2024 22:37:02 GMT

I sent it to you. Thanks.

Re: BetaModerator, any steps I should take to get the 6th update

USBetaModerator3 — Fri, 13 Sep 2024 01:02:42 GMT

Thank you @jcnote,

You should be able to update your Watch to the 6th version now.

Please don't hesitate to leave a comment if you are still encountering the same problem.

Regards,

One UI Beta Team