topic Re: Samsung health watch app not reporting heart rate or respiration after recent update in Questions

Samsung health watch app not reporting heart rate or respiration after recent update

usermkctxa3xCZ — Sat, 14 Sep 2024 12:28:14 GMT

After the latest watch beta update 2 days ago, the Health app on the watch displays no data reported for sleeping heart rate or respiration. When looking at the same nights sleep data on the phone the heart rate and respiration are displayed accurately. I have just cleared the watch partition to see if that resolves the issue. Other than this issue, the beta is great.

Re: Samsung health watch app not reporting heart rate or respiration after recent update

AZArtisan — Sat, 14 Sep 2024 19:10:09 GMT

Same issues here. I'll do a bug report to let the beta team know.

Re: Samsung health watch app not reporting heart rate or respiration after recent update

jcnote — Sat, 14 Sep 2024 19:18:33 GMT

Same for me. I usually just look at the sleep data on my phone, but after seeing this post, I checked my watch. Might be a universal bug. Is anyone not seeing this problem on their watch?

Re: Samsung health watch app not reporting heart rate or respiration after recent update

usermkctxa3xCZ — Sun, 15 Sep 2024 13:21:32 GMT

Clearing watch cache partition did not resolve the problem.

Re: Samsung health watch app not reporting heart rate or respiration after recent update

DonS1 — Mon, 16 Sep 2024 13:08:06 GMT

Same for me also... looks like update broke it.

Re: Samsung health watch app not reporting heart rate or respiration after recent update

Rclevit — Mon, 16 Sep 2024 16:54:39 GMT

Mine seems fine on Watch6.

Re: Samsung health watch app not reporting heart rate or respiration after recent update

jcnote — Mon, 16 Sep 2024 17:57:46 GMT

@Rclevit when you look at sleep data on the watch, are you seeing data here:

Re: Samsung health watch app not reporting heart rate or respiration after recent update

Rclevit — Mon, 16 Sep 2024 21:42:22 GMT

@jcnote

Oh wow, I didn't realize this until I saw your screenshot. (I usually use my phone to see the data as it's easier)

I only see my HR data from my Phone's healthapp but nothing on my watch just like yours 🤨.

Submitted an error report for this lol

Re: Samsung health watch app not reporting heart rate or respiration after recent update

USBetaModerator3 — Mon, 16 Sep 2024 21:50:19 GMT

Hello @usermkctxa3xCZ and all!

Thank you all for your feedback on HR data missing on the watch app.

We apologize for the inconvenience with the miss.

If you've already submitted your error report, thank you for taking your time to doing so😊.

Regards,

One UI Beta Team

Re: Samsung health watch app not reporting heart rate or respiration after recent update

Gaurav1212 — Fri, 18 Oct 2024 02:48:53 GMT

Even i am facing the same issue. No heart rate data & no respiratory data showing in sleep app on watch, but the same shows up in the phone app.

Is a fix for this coming from Samsung? Or is it something wrong with the settings somewhere?

Re: Samsung health watch app not reporting heart rate or respiration after recent update

RocknB — Wed, 06 Nov 2024 10:10:14 GMT

Hi, was searching for this issue as well and it is still currently happening to me too.

Galaxy Watch 7 on One UI 6.0 L310XXU1AXG2 SM-L310NZSATPH, system ver 14, Wear OS 5.0.

Re: Samsung health watch app not reporting heart rate or respiration after recent update

userfiTYzLUfdn — Fri, 15 Nov 2024 12:06:06 GMT

Has anyone found a fix for this yet?

...or do we just have to wait for an update?

Re: Samsung health watch app not reporting heart rate or respiration after recent update

Gaurav1212 — Sat, 16 Nov 2024 06:47:00 GMT

The issue is not with the watchos, it is with the app update. I resetted my watch & updated all apps except the health app, And the issue was not occurring.

So it clearly is an issue with the health app on the watch. Samsung when r u fixing this app? Its more than a month but no fix.