topic Re: Where's the update? in Tips

Where's the update?

saile1004 — Tue, 01 Jul 2025 12:52:32 GMT

Signed up for the beta program first thing yesterday morning, but no prompts to download have popped up. Any tips?

Re: Where's the update?

Jonathon — Tue, 01 Jul 2025 13:10:32 GMT

This morning, I click on beta feedback and it tells me there is a update, I click on download and then it says there is no update. What gives..
I also joined the program yesterday morning.

Re: Where's the update?

Gujjar — Tue, 01 Jul 2025 13:12:37 GMT

After joining the beta I went on the watch settings and software update on the watch and it worked for me.

Re: Re: Where's the update?

Jonathon — Tue, 01 Jul 2025 13:21:55 GMT

I haven't seen anything official from Samsung but from what I'm reading, the only company getting the update is T-Mobile. Is that who you have?

Re: Where's the update?

rstorms20 — Tue, 01 Jul 2025 13:24:45 GMT

I have the same problem!

Re: Re: Where's the update?

ansarimsj — Tue, 01 Jul 2025 13:27:48 GMT

Same here

Re: Where's the update?

userhst9oBnipm — Tue, 01 Jul 2025 13:39:56 GMT

Same problem. Samsung had been useless about updating us.

Re: Where's the update?

Capricenls — Tue, 01 Jul 2025 13:55:38 GMT

Same here. Obviously, they shipped a broken update.What gives Samsung not cool

Re: Re: Re: Where's the update?

Ishimaru — Tue, 01 Jul 2025 13:58:23 GMT

People have stated that they have an active line with TMo and haven't gotten the update. Tmo doesn't sell the Ultra, so there's no specific TMo version of the watch.

Re: Where's the update?

acruzlu02 — Tue, 01 Jul 2025 14:05:39 GMT

This is the response I got from them.

Re: Where's the update?

user3fpDFHByky — Tue, 01 Jul 2025 14:32:39 GMT

I had to turn on lte on the watch and it worked for me

Re: Re: Where's the update?

Members_eKWXxj7 — Tue, 01 Jul 2025 15:03:22 GMT

Need receipts. You're just trolling as this tip did not work

Re: Where's the update?

userAai1fBSV4I — Tue, 01 Jul 2025 15:46:33 GMT

Same issue here, was hoping to use the new Running Coach feature which is locked behind the beta

Re: Where's the update?

sameen — Tue, 01 Jul 2025 18:36:59 GMT

My 3 sims are with T-Mobile but I got my wtach ultra directly from Samsung and I signed for the beta last night, still nothing on the phone or the watch ⌚

Re: Re: Where's the update?

CaptainTheSensei — Sat, 05 Jul 2025 00:39:45 GMT

T-Mobile? The smallest and **bleep**tiest of the big 3?

Re: Re: Where's the update?

Sergomore — Mon, 07 Jul 2025 00:09:09 GMT

They want you to enroll in a mobile plan and pay an extra $10 to $15 a month for a T-Mobile watch data plan.

Re: Where's the update?

USBetaModerator3 — Mon, 10 Nov 2025 18:15:13 GMT

Hello,

Thank you for sharing your valuable feedback with us.

Your input is essential in helping us identify areas where we can improve and refine the One UI experience.
If you have any additional feedback during your Beta participation, please don’t hesitate to share them through the Beta Community or Samsung Members app.

We truly appreciate your continued support of the One UI Beta Program.

Best regards,
One UI Beta Team