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β06-29-2022 04:21 AM in
4K, 8K and Other TVsAfter my Samsung TV (UE55AU8072UXXH) received 2001.4 update, my sound bar creative stage 2.1 started to have issues.
It kind a cut sound when watching Netflix etc. and there is low sound scene ( example wind noice )
I tried to reset tv to factory settings, even changed Toslink to HDMI ARC+CEC, updated soundbard firmware but nothing helps.
Sometimes it evens cuts like first word of sentence in dialog.
To exclude soundbar issues, I barrowed soundbar from friend, and it has same issues.
* Sound from direct TV speaker don't have that issue.
And I am 100% sure that the problem started just after 2001.4 TV update
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β06-29-2022 04:25 AM in
4K, 8K and Other TVsIf just Netflix, then I would suspect the Netflix app. Try reinstalling it.
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β06-29-2022 04:27 AM (Last edited β06-29-2022 04:28 AM ) in
4K, 8K and Other TVs- Mark as New
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β06-29-2022 04:31 AM in
4K, 8K and Other TVs@DanG92263 It's not just Netflix, and I reset whole TV to factory settings just to be sure.
Adaptive sound is greyed out when using HDMI ARC + CEC

