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Original topic:

Black/dark shade right side of tv

(Topic created: 05-07-2021 01:22 PM)
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userAEeofXPfpU
Constellation
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4K, 8K and Other TVs

Seems like this is a well known problem. Was watching TV turned it off for 4 hours came back to this dark shade on the side of the TV. Anything that Samsung can do to remedy this issue

21CEF110-EFD8-456F-905E-E36E5F90E4A1.jpeg

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SamsungCaleb
Samsung Moderator
Samsung Moderator
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4K, 8K and Other TVs

I'm sorry to hear that if this is occurring on all sources and during the picture test this will require service please reach out directly via one of the following methods, as we would like to Gather additional information, and look at this from a case by case basis. Please provide the full model and serial of the TV as well as your best contact phone number, name, and email. 

 

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user8pzW4jCasc
Asteroid
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4K, 8K and Other TVs

Wow!  This is EXACTLY what happened to my Samsung TV!

I called for service, they told me the LED panels are no longer available and Samsung gave me credit to replace the TV.   

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