Original topic:

HDMI not permitted

(Topic created: 06-15-2023 04:54 PM)
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Dennis 66
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I recently had altafiber connected and the TiVo box is hooked to the tv via hdmi port. I am getting HDMI not permitted error. It has something to do with heck. My other tvs in the house have no problem. Help!

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Samsung_Moderator
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Hey there @Dennis 66! This is a solid suggestion! I've had issues with that in the past when setting up a new set top box and the reset ended up fixing the issue.  If that doesn't help, feel free to send us a DM so that we can look into this further!

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Mine said it was plugged into the incorrect port it works fine now after I reset the TV
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Samsung_Moderator
Community Manager
Community Manager
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4K, 8K and Other TVs

Hey there @Dennis 66! This is a solid suggestion! I've had issues with that in the past when setting up a new set top box and the reset ended up fixing the issue.  If that doesn't help, feel free to send us a DM so that we can look into this further!

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