Original topic:

HDMI not showing visuals, but ARC function working (UN40MU6300FXZA)

(Topic created: 07-26-2022 07:36 AM)
4K, 8K and Other TVs


The three HDMI ports on my TV have stopped showing images suddenly. Oddly, the one port with ARC still has that function (it turned on my game console). When I say suddenly, I mean one night it was working fine, the next it wasn't.

I've tried the recommended methods:

  • Unplug the TV and everything connected to it (consoles, Apple TV, etc) from power for five minutes
  • Unplug all HDMI cables from the TV
  • Press and hold the power button for 30 seconds
  • Reverse this process and turning it back on

I've also reset the TV several times, made sure the software was updated, etc. The TV is only five years old, I would hope it would last longer than that. I'm rather disappointed, my previous TV from a different manufacturer lasted 11 years, and I only bought the Samsung as an "upgrade."

Any suggestions? Taking this to a repair shop seems like it'd cost me more than it's worth at this point.

1 Reply
Neutron Star
4K, 8K and Other TVs
Do you have a receiver? Does your game console work in one of the other ports?