Original topic:

Light spot on screen

(Topic created: 09-03-2021 04:21 PM)
user4iDLzkdFK4
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Testing failed and says to contact you.  Model un40ju6700. Sw t-hkmakuc-1530.1. S/n <HIDDEN>

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MsBri1
Neutron Star
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Hello, regrettably if testing has failed the next recommendation is to have the television serviced by a technician. Due to the warranty status, you can use this link below to find a service center in your area. https://www.samsung.com/us/support/service/locations/ for any out-of-warranty service needs. I apologize for any inconvenience. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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2 Replies
Yeve
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Is this a lemon omg
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Solution
MsBri1
Neutron Star
Options
4K, 8K and Other TVs

Hello, regrettably if testing has failed the next recommendation is to have the television serviced by a technician. Due to the warranty status, you can use this link below to find a service center in your area. https://www.samsung.com/us/support/service/locations/ for any out-of-warranty service needs. I apologize for any inconvenience. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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