We have escalated this to our specialists, in the meantime it is recommended to submit an error report through the Members app using the steps below:
Open Samsung members app -> log-in with Samsung account -> Explore -> press “+”sign -> Add frequency /issue description -> send
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
Me esta sucediendo lo mismo, al querer iniciar el programa de easy connection to screen en windows 11, se cierra la ventana constantemente, solucion por favor.