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Original topic:

Parental control settings on smart tv universal guide.

(Topic created: 04-28-2022 12:52 PM)
userMM0GcOS4Gv
Constellation
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4K, 8K and Other TVs

Press home, press down = Universal Guide. Shows content from different sources. Great.

All the way at bottom is parental lock. Set programme rating lock to 12. Almost all icons change to this lock icon and require my pin including content below thay rating - 

20220426_223549.jpg

Am I completely misunderstanding how this is supposed to work? Also is there a way to have it still display the thumbnails but require a pin? 

Thanks in advance 🙂

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
4K, 8K and Other TVs

Hello! I understand how this can be a cause for concern with your parental controls not working properly,  and want to see if you have tried the information in the link below? 

 

https://www.samsung.com/us/support/answer/ANS00082484/

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