Customer service is pathetic! We been waiting for our refund for 3 months! They keep saying something different every time we call. Changed our refund twice. The calls keep dropping every time they try to transfer us to someone "supposedly" is going to help us out. They told us our refund was suppose to get here in 14 days and we waited and waited and nothing! We called and they said it was canceled! But didn't even bother telling us why. Now every time we call we are in hold for hours and the call keeps dropping! We can't get ahold of anyone! I'm so livid with this situation!!!
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My sincerest apologies for the frustration and inconvenience this has caused. Please feel free to send me a private message with your ticket number so that I can look into this for you. http://bit.ly/33ipYnO
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Same here!! They are giving me the run around ! It's been six months and they lie and manipulate you . I want to start a lawsuit and have an appt with my lawyer now