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Original topic:

Remote blinking randomly

(Topic created: 12-02-2019 05:53 PM)
user9PcQFVNdTN
Asteroid
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I have a Samsung UN50KU6300 with the smaller remote.  Last night I noticed the on/off button stopped working, but the Comcast TV smart remote worked so I shut it off with that.  This morning I walked in the room and the remote was sitting on the side table blinking red like someone was holding down a button.  I touched a button and the red light went out.  I used it to turn the TV on, sat down and within 15-seconds the TV paused and I saw the red remote light was back constantly blinking.  I hit a button and it went out, but came back on constantly within 10 seconds or so.  After repeating this a few times I got a screen on the TV with the model number telling me to contact Samsung.

 

So I took the batteries out, and the TV works fine with the Comcast TV remote (just limited to TV with no smart TV functions like Netflix and YouTube.). If I put the batteries in, same thing - works for a moment normally and then the red light is on constantly, repeat until the TV flashes the contact support screen.

 

I tried resetting the remote, repairing it, same thing.  I am guessing the remote has some sort of internal fault, but wanted to check here first.

 

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17 Replies
user2U3zBQsCOb
Constellation
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I experience the same issue on my 75in Q80r, which is very annoying, especially in the evening during bedtime where we are in bed and the TV in the living room suddenly turns on by itself. At first I thought it was the tv, but after observing this event multiple times, I also noticed the remote blinks multiple times by itself. Hope Samsung can replace the remote with a fixed version.

user_steve
Cosmic Ray
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It may not be the remote.. I was sent a new remote and the issue remained the same.

Samsung requested I take my TV to a service center for replacement of a circuit board inside the TV.  I didn't want to do that. My solution is not to use the TV remote to turn the TV on or off.  I use instead the remote for my Blu-ray player to power on and off the TV.  This has solved the problem for me.

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userHwMwchHOfr
Asteroid
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Usually my remote does a double blink at about 25 seconds after pushing off. sometimes it does 5 double blinks at about 20 seconds after pushing off and will automatically turn the TV back on. Now that I constantly watch what the remote does, I saw it do 9 double blinks after pushing off. It stayed off, but I wonder if it was because I rebooted the TV and changes a bunch of settings. This is my 2nd remote. 1st was the same with the turning back on the TV after trying to turn it off. Might be nice if Samsung replied and explained what the # of blinks mean, could be fault codes? Seems like we need to troubleshoot and fix our own TVs and remotes!  

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user3MKqB07OCP
Constellation
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I have the same problem: 

I have a remote control that, after I turn off the TV, will turn on the TV after 30 seconds.  I know the remote is turning on the TV because I watch the remote and it blinks rapidly, about 7-8 rapid double blinks.  The TV will then come back on. I tied changing batteries, unplugging everything, making sure the Anynett+ is turned off, turned off mobile on, software is up to date. 

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SamsungJam
Community Manager
Community Manager
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I would be happy to look into this further.  Could you send me a private message with your full model and serial number?  http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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useryc66IScuSl
Astronaut
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I had a similar problem and none of the suggestions worked, so I removed the batteries  and squirted WD40 into any hole I could see and over the buttons. I then rubbed the remote dry, not being too gentle over the buttons. Problem solved.

SamsungJam
Community Manager
Community Manager
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Thank you for sharing!  This one was a bit unique.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Dmcd2004
Astronaut
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this do is a bummer
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