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01-17-2023 11:23 AM in
4K, 8K and Other TVsSolved! Go to Solution.
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01-17-2023 02:56 PM in
4K, 8K and Other TVsHello! I do apologize for the inconvenience this has caused. I definitely know how it feels to have an error occur on the tv that would cause a login issue to occur. I would suggest you try to reset your tv. Here's a link you might find helpful: https://www.samsung.com/us/support/answer/ANS00077524/
If you have tried those troubleshooting steps and the issue still occurs. I recommend reaching out to a certified technician for repairs. For service information or to set up repairs: https://www.samsung.com/us/support/service/
Or reach out directly to Samsung Support at 1-800-726-7864.

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01-17-2023 02:56 PM in
4K, 8K and Other TVsHello! I do apologize for the inconvenience this has caused. I definitely know how it feels to have an error occur on the tv that would cause a login issue to occur. I would suggest you try to reset your tv. Here's a link you might find helpful: https://www.samsung.com/us/support/answer/ANS00077524/
If you have tried those troubleshooting steps and the issue still occurs. I recommend reaching out to a certified technician for repairs. For service information or to set up repairs: https://www.samsung.com/us/support/service/
Or reach out directly to Samsung Support at 1-800-726-7864.
