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Original topic:

Samsung TV Plus stopped loading

(Topic created: 07-19-2021 04:58 AM)
sam-sung-user
Astronaut
Options
4K, 8K and Other TVs
I have a MU8000 4k UHD. The TV plus app suddenly stopped loading. It clocks with a black screen and then I get the message to "retry". Have a wifi connection. Others apps are working just fine. Please help!!!!!
#samsungtvplusnotworking
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Solution
sam-sung-user
Astronaut
Options
4K, 8K and Other TVs
Thanks a lot.. I tried "cold booting" which apparently is holding the power button down untill the tv switches off and then on again. It worked like magic 🪄🪄🪄🪄🪄

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3 Replies
SelfProclaimedBest
Red Giant
Options
4K, 8K and Other TVs
Clear all its data and uninstall it then reinstall and check to see if maybe there's a small not completed update with the new usage terms you need to agree to for continuing to use it. And perhaps you can see where your TV location is showing or the app just to make sure its not showing outside the US since it's only currently for there. Stranger things have happened bud.
Solution
sam-sung-user
Astronaut
Options
4K, 8K and Other TVs
Thanks a lot.. I tried "cold booting" which apparently is holding the power button down untill the tv switches off and then on again. It worked like magic 🪄🪄🪄🪄🪄
SelfProclaimedBest
Red Giant
Options
4K, 8K and Other TVs
Nice to see it was something simply to correct.
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