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Samsung UA55NU7100WXXY TV Backlite failure is a known fault with Samsung, Recall required.

(Topic created: 11-05-2023 06:54 PM)
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DrRonV90
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Hi Samsung,  I have had many Samsung computer screens and monitors other the last years 10 , ( Purchased this in 2019), but have never seen a backlite failure after 4 years. Specially on a Smart TV , UA55NU7100WXXY. Samsung LED technology is state of the art its does not fail after 4 years.

 

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Samsung_Moderator
Community Manager
Community Manager
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4K, 8K and Other TVs

Thank you so much for reaching out! This forum is for the support of US products and customers. We do not have the ability to support models outside of the US. There are differences between the US and International firmware, which we do not have access to. Since your product was purchased outside of the US, please visit the link below for support in your area. https://www.samsung.com/us/common/visitlocationsite.html

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Samsung_Moderator
Community Manager
Community Manager
Options
4K, 8K and Other TVs

Thank you so much for reaching out! This forum is for the support of US products and customers. We do not have the ability to support models outside of the US. There are differences between the US and International firmware, which we do not have access to. Since your product was purchased outside of the US, please visit the link below for support in your area. https://www.samsung.com/us/common/visitlocationsite.html