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Original topic:

Samsung UN43NU6450 Screen glowing and overheating left bottom corner

(Topic created: 09-22-2023 03:36 PM)
Swrmp870
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4K, 8K and Other TVs

Hi Samsung, my UN43NU6450 Smart TV, suddenly is showing Glowing Lights and feels like it is Overheating on bottom Left corner of LCD screen.   This is extremely scary.  The screen is so hot to the touch that I am afraid it may catch fire and potentially harm my home or family.   

Will Samsung fix this as it's a fire trap waiting to happen. or do I just have to buy a new TV.

I noticed that others have reported this to be an issue with other Samsung TVs

Any help would be appreciated.

1 Solution


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Solution
Samsung_Moderator
Community Manager
Community Manager
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4K, 8K and Other TVs

Oh my goodness! That's not ok at all; please send a private message to any of the mods here so that we can assist you better. When you send your message, please provide the full model and serial number of the TV as well as any photos of the issue at hand that you may have.

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2 Replies
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4K, 8K and Other TVs
Did you register the TV? Or is it still under warranty? Either way if it's that hot please unplug it that sounds extremely dangerous. You can try calling samsungs tv department but I can't say whether they'll fix it or not. Stay safe!
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
4K, 8K and Other TVs

Oh my goodness! That's not ok at all; please send a private message to any of the mods here so that we can assist you better. When you send your message, please provide the full model and serial number of the TV as well as any photos of the issue at hand that you may have.