We have owned this TV for 2 years and the left side of the television has gone dark. We had only a 1 year warranty and I always buy Samsung products. I am frustrated that the tv is acting defective. We only watch tv less than 3 hours a day.
Solved! Go to Solution.
Hello! I understand how this can be frustrating if this is occurring on all sources and during the picture test this will require service, you have a couple of options based on your warranty.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up.
- If you're within the one year warranty, you can Private message me or one of our moderators with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area.