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Samsung un65nu710df left side of screen is dark

(Topic created: 03-10-2022 05:46 PM)
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userB87Z2jStOa
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My TV is over a couple of years old and all of a sudden the left side of screen is shaded dark from top to bottom.   I see a large number of posts in this forum stating the same issue. Has Samsung provided a solution for this obvious manufacturing defect?

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Samsung_Moderator
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4K, 8K and Other TVs

Hello! I understand how this can be frustrating with your TV display being dark, if this is occurring on all sources and during the picture test this will require service, you have a couple of options based on your warranty. 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/

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Samsung_Moderator
Community Manager
Community Manager
Options
4K, 8K and Other TVs

Hello! I understand how this can be frustrating with your TV display being dark, if this is occurring on all sources and during the picture test this will require service, you have a couple of options based on your warranty. 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/

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