It is marked as "solved" - but it is not. I just signed up with Paramount+ on my Samsung TV and am able to see most of their content, but not Star Trek: Strange New Worlds (which is basically the only reason I signed up). Paramount says it is a known issue, that "several other" users have reported the problem, and their top tier support is working on it. I can't believe that in 10 months, between Samsung and Paramount that this is still an issue. Any info on a ***REAL***solution that works for everyone?
I have yet to see a "fix" for this as well. Seems that Paramount and/ or Samsung are not concerned about this. For me it revolves around attemps to air commercials causing app to lock, maybe a verification issue or ??? I use other devices to watch Paramount + as on my Samsung UN58MU6070 it is just an epic failure ...
If you have an 'earc' setting on auto apparently it will interfere with you watching paramount+ programs. Turn OFF the 'earc' setting under the 'sound' settings and that might help until Samsung's firmware update (if they ever do update it).
