Original topic:

TV has black spot on the bottom right

(Topic created: 04-20-2023 12:47 PM)
1093 Views
Tbrendan10
Astronaut
Options
4K, 8K and Other TVs

 

Hi i have attatched a copy of the tv brand that i purchased in june 2020. It now has a large black spot that appears in the bottom right of the screen. Once the black spot shows the tv turns off and struggles to go back on. Happens randomlu but tv will not run any longer that 30mins before happening. This tv has no physical damage and should not for any reason be doing this.  Is this a common fault as same thing happened to my last samsung tv but only had lines show up along side of screen. Had that tv for less than a year also. Not happy at all with the quality of tv bug really cant afford a new one at the min. So a solution would be helpful. Thankyou 

0 Likes
Reply
1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
4K, 8K and Other TVs

Thank you so much for reaching out! This forum is for the support of US products and customers. We do not have the ability to support models outside of the US. There are differences between the US and International firmware, which we do not have access to. Since your product was purchased outside of the US, please visit the link below for support in your area. https://www.samsung.com/us/common/visitlocationsite.html

0 Likes
Reply