I have had the TV for 4 years, suddenly today when I turned it on, I noticed a black stripe on the left side of the TV. From top to bottom. Is there an option to fix or is the option just to replace with a new one ??
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I understand how this may be frustrating, if this is occurring on all sources and during the picture test this will require service,
you have a couple of options based on your warranty.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up.
- If you're within the one year warranty, you can Private message me or one of our moderators with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area.
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