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Television Support Question Regarding Spots On Display

(Topic created: 06-01-2022 06:01 AM)
userTvWp5lFJUP
Constellation
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Just got the Samsung TU700 43” a few days ago and I’m already noticing these small spots appearing. I saw one, now I noticed another. What are they? Is there a way to fix them? I wondered if they were dead pixels but if you zoom in, you can see the pixels are still lit.

If there’s nothing that can be done to fix them on my end, would you recommend claiming the manufacturers warranted? Just very disappointing that this is a brand new TV and I’m already experiencing issues. Unfortunately, I can’t even exchange it because of the stores policy I originally bought it from. Doesn’t seem big on the picture I took, but once you know it’s there, it’s a focal point. Any knowledge as to what it is and what steps I should take further would be greatly appreciated.

 

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Diaboyos
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Yeah if you can't return or exchange it (where did you get it?) then I'd start the warranty repair process.

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2 Replies
Sdg
Cosmic Ray
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Hopefully you have a warranty it's probably something wrong with the panel
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Diaboyos
Neutron Star
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4K, 8K and Other TVs
Yeah if you can't return or exchange it (where did you get it?) then I'd start the warranty repair process.