Original topic:

Unable to Connect to Live TV

(Topic created: 11-28-2023 11:30 PM)
796 Views
Heavensent1205
Astronaut
Options
4K, 8K and Other TVs

Trying to connect my new TV to liveTV and it says unable to connect. Try again later. I can get Samsungplus TV just not live local TV like CBS ABC etc

2 Replies
LongHiker
Legendary Samsung Care Ambassador
Options
4K, 8K and Other TVs

@Heavensent1205 What type of external antenna are you connecting? 

0 Likes
Reply
Solution
OoYORIoO
Nebula
Options
4K, 8K and Other TVs
@Heavensent1205

Thank you for using the Samsung Member's Community and thank you for your question regarding your Samsung Television. I'd be pleased to be of assistance to you with your question.

Please contact Samsung Customer Care: 1-800-SAMSUNG

You can find support at Samsung's Website here:

https://www.samsung.com/us/support/contact/

Or if you prefer you can also send a private message with your full model and serial number and the information below to a Samsung Moderator. @Samsung_Moderator

Please be sure to have this information available:

Place of purchase:
First and Last Name:
Physical Street Address:
City, State, and Zip Code:
Home phone number:
Alternate phone number:
Email address:

Samsung Product Support Website: Performing a Channel Scan

https://www.samsung.com/us/support/answer/ANS00062206/

If you are unable to perform a Channel Scan on your Samsung Television. You could have a Hospitality/ Hotel/ Motel non Consumer Model Television.

Thank you for using the Samsung Member's Community and thank you for your question regarding your Samsung Television. Samsung Customer Support is here to assist you. Thank you!