My tv is from 2018 and I recently updated the tv software to the latest version a few days ago and ever since then there is a constant flashing of the mute symbol on screen and there is no sound at all.
I ran a few things suggested on the website with no success.
- Reset the Smart Hub
- Reset the entire tv
- Run a Sound Test
- Unplug and replug the tv after a minute
The television model number is un40nu7200fxza. Any help to fix this issue would be greatly appreciated.
Solved! Go to Solution.
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying this link:https://www.samsung.com/us/support/troubleshooting/TSG01202525/
If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
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