4K, 8K and Other TVs

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Bluetooth headphones/Q70A

Posted by 11-28-2022 06:40 AM in 4K, 8K and Other TVs

Hello: TV-Q70A........Soundbar - Samsung S60A I want to set-up Bluetooth headphones to work with my system either with or without soundbar.... View Post

Homekit support at 2022

Posted by 11-28-2022 03:56 AM in 4K, 8K and Other TVs

Is the Samsung TV (Q60) planning to support the Apple homekit? I can't believe that 2022 still does not support apple homekit, as all other... View Post

11-28-2022 04:07 AM

This is why I never purchase a product that promises to add a feature that I'm looking forward to... View Post

Voice guide still active even though in settings it shows off

Posted by 11-22-2022 04:08 AM in 4K, 8K and Other TVs

I'm going to add serial number and model number. The guy who responded said I should contact tech support because it's so unusual Samsung... View Post

11-27-2022 07:21 AM

For all of you who tried to help me to solve my issue with voice guide the problem has been solve... View Post

VESA mount holes vertical placement on 75" TV

Posted by 11-26-2022 10:48 AM in 4K, 8K and Other TVs

Hi! I've just ordered a Samsung 4K LED 75" (UE75AU7105KXXC) and bought a wall mount kit for mounting this on the wall. I want to set up... View Post

AU8000

Posted by 11-24-2022 06:36 AM in 4K, 8K and Other TVs

I just moved and haven't found remote yet, is it possible to connect tv to new wifi without out remote? View Post

11-24-2022 09:04 AM

If you have a Samsung phone, open smart things, select your TV, and a remote should appear on you... View Post

New AU8000. Smart hub is being updated - can’t run apps except

Posted by 11-23-2022 06:27 AM in 4K, 8K and Other TVs

Hi, we have a brand new Samsung AU8000 and just set it up last night. The issue we’re having is none of the apps work. Netflix, Amazon Prime,... View Post

11-23-2022 09:33 AM

Hello! Thank you for reaching out! I understand how this can be frustrating with not being able t... View Post

un65tu7000fxza blinking red

Posted by 11-21-2022 04:36 PM in 4K, 8K and Other TVs

Hello World, I have a un65tu7000fxza not even 2yrs old yet and it started blinking red on me. I've tried the 30 second / 60 second reset on... View Post

11-23-2022 07:38 AM

I couldn’t live without my TV powering up. Let’s get this situated for you as soon as we can. Tro... View Post

NU8000 Samsung tv turn off picture mode

Posted by 11-20-2022 09:09 AM in 4K, 8K and Other TVs

I have a 2019 NU8000 Samsung tv. I don't have the turn off picture option in the accessibility menu. Is there another way to turn off picture... View Post

11-21-2022 11:22 AM

Hello! Thank you for reaching out! I understand you would like to use your TV without having the ... View Post

My 8BitDo Ultimate Wired Controller for Xbox doesn't woking on Samsung Q65B Gaming Hub

Posted by 11-20-2022 03:04 PM in 4K, 8K and Other TVs

Hi Samsung friends, I'm a big fan of the brand and I've never had any problems with the products, which in my opinion are the best on the... View Post

Light bleeding through UN65JS9000 screen

Posted by 11-19-2022 01:19 PM in 4K, 8K and Other TVs

I have a Samsung 65" UN65JS9000fxza which is showing bleed through LED light around the edges. From looking at the forums this appears to be a... View Post

11-19-2022 02:16 PM

This is a known issue with all backlit TV's regardless of brand. If the TV is still under warrant... View Post

HDMI signal drops every 2 weeks?

Posted by 11-02-2022 07:07 PM in 4K, 8K and Other TVs

While I love my 1 year old 50inch 2021 QN90A TV, every 2 weeks or so I I will get a black screen/no sound or video but no audio. The only way to... View Post

11-19-2022 02:08 PM

Hi: If you tested this cable with another device with no issues, call your cable provider and s... View Post

Pakistan TV: Solar remote no option for battery level after pairing new remote

Posted by 11-16-2022 12:49 PM in 4K, 8K and Other TVs

I have a QE75QN90AATXSQ I lost the original remote that came with the TV so I had to buy a new one, I looked for one on eBay found a remote with... View Post

11-16-2022 02:43 PM

Hello, There! This is the Samsung forum for the US, We would ask that you please post your inquir... View Post

Sharpness settings problem

Posted by 11-16-2022 12:27 AM in 4K, 8K and Other TVs

Hi I would like to ask a little help to solve a problem with my tv. Mdel: UE85AU7102KXXH SW:T-KSU2EDEUC-2101.0 The problem is the... View Post

11-16-2022 08:29 AM

Thank you for stopping by the US support page! This forum is for support of US products and custo... View Post

Samsung QN800B local dimming glitch

Posted by 11-15-2022 05:34 AM in 4K, 8K and Other TVs

Hi! I'm having this weird glitch on my Samsung QN800B where I believe the local dimming zones are not fast enough when the TV suddenly... View Post

11-15-2022 07:12 AM

Hi there, I can certainly understand your concern with seeing this, especially on a replacement T... View Post

Set up on new TU690T 2022 43"

Posted by 11-14-2022 12:34 PM in 4K, 8K and Other TVs

I am having a new set delivered tomorrow and just realized there are only two HDMI ports, 1 being an e arc port. My concern is I have a Samsung... View Post

11-14-2022 01:52 PM

I would suggest getting a optic cable for the sound bar and then using the HDMI for the Blu ray p... View Post

TV not detecting power on sat receiver

Posted by 11-13-2022 10:20 PM in 4K, 8K and Other TVs

Hi, Bought a 75QN95B and really loving the picture. But what i don't like is the following.The TV One connect box doesn't show the... View Post

11-14-2022 07:15 AM

Hi there, I can definitely understand the frustration with your TV not recognizing all the connec... View Post

Headphone Auto Detect

Posted by 11-14-2022 05:29 AM in 4K, 8K and Other TVs

I successfully paired a Sony headphone to my new Samsung Q80B TV. However, when turning on the headphone, the TV does not auto detect their use... View Post

Samsung TV Plus app not found on new Q60B

Posted by 11-13-2022 02:31 PM in 4K, 8K and Other TVs

Hello, Today, I just bought a Samsung Q60B 50inch. After updating to last version of software and adding the network configuration (verified on... View Post

Device care result "Screen is blurry and color is strange"

Posted by 11-10-2022 09:08 PM in 4K, 8K and Other TVs

When I try the device care a new issue pops up "Screen is blurry and color is strange". I didn't update FW recently and I didn't... View Post

11-11-2022 02:01 PM

Tried Samsung technical support and the remote management feature. Long story short, just change ... View Post

TV needs recall

Posted by 11-09-2022 10:37 AM in 4K, 8K and Other TVs

I have a one year old Samsung smart tv that suddenly stops working. The screen turns black and wont turn off. I tried power reset and the screen is... View Post

11-09-2022 01:43 PM

Oh no! I hope you are okay! Please send us a private message with your full model and serial numb... View Post

New TV does not turn on

Posted by 11-09-2022 07:03 AM in 4K, 8K and Other TVs

I bought my new 50 inch TV in Aug and it no longer turns on. I purchased it on a military installation overseas (retailer: AAFES), and now I... View Post

11-09-2022 07:27 AM

What model tv View Post

Are glass cleaning chemicals really harmful for my TV display?

Posted by 11-06-2022 08:39 AM in 4K, 8K and Other TVs

I own a Samsung AU8000 television and from the time I bought it I used Windex as my go to solution for cleaning the 4K display. But, this article... View Post

11-06-2022 01:12 PM

How do I change to a different language View Post

Return Experience

Posted by 11-04-2022 03:59 PM in 4K, 8K and Other TVs

I contacted Customer support a month ago about an issue with my television. Couldn't get the television repaired, so I was offered a refund.... View Post

11-04-2022 07:26 PM

I told them I'll post a scathing comment everyday until I receive my refund. I know I'll never bu... View Post

Does the UA8000 support a solid state USB drive and if so can you record on It or only play from it?

Posted by 11-04-2022 01:09 AM in 4K, 8K and Other TVs

I have a UN43AU8000FXZA TV. I am located in the US. The manual is a little confusing. I want to attach a drive via a USB connection. 1. Can I... View Post

Oled s95b confused about display settings

Posted by 11-01-2022 04:06 PM in 4K, 8K and Other TVs

I am a new to adjusting the display on my new Samsung s9b5. I have read several articles and watched numerous you tube videos that describe... View Post

11-03-2022 06:07 AM

Thank you both. Very helpful. Opens in new window ... View Post

Lip sync at switch on

Posted by 10-30-2022 07:24 AM in 4K, 8K and Other TVs

I have recently purchased a 50-inch QN90B. At switch on, with terrestrial TV from aerial, the sound (through the TV speakers) is from a different... View Post

10-30-2022 06:09 PM

Thanks for your input. Forgot to mention in original post that the issue I described doesn't ha... View Post

QE50Q80B Refresh Rate

Posted by 10-30-2022 03:45 AM in 4K, 8K and Other TVs

For what possible reason did Samsung decide to put a refresh rate of only 60 Hz on a 50'' version of Q80B (QE50Q80B) while all the... View Post

10-30-2022 04:44 AM

You have to chech TV specs carefully before buying, and not just with Samsung. TCL pulls that a l... View Post

TV PLus Nightmare

Posted by 10-28-2022 01:13 PM in 4K, 8K and Other TVs

Samsung auto switches my TV to TV Plus once a week, even though I don't want to watch TV Plus. And it always says that I don't have... View Post

10-28-2022 01:45 PM

To turn this off, go to Settings > General > Smart Features > Disable the Autorun Smart Hub ... View Post

How to change a 4k TV background image to dark color when no signal

Posted by 10-27-2022 09:26 AM in 4K, 8K and Other TVs

Hi, I need some help. I have a Samsung 4k TV UN49NU6300F, and it came with a very bright white background with black letters menu picture. So, I... View Post

10-27-2022 10:43 AM

Hello! Thank you for reaching out! Unfortunately there is not a Samsung way to do this. View Post

Using 2 headphones

Posted by 10-24-2022 03:59 PM in 4K, 8K and Other TVs

I just purchased 2 Ausounds AU-XT ANC headphones so my wife and I can use them at the same time. I paired one, but since they both show in the list... View Post

10-26-2022 07:41 AM

Something like this would seem to require a third party device. As far as I know tv's only send o... View Post