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Hi, Â We have had our UA55M7000 tv for the last 5 years and 2 days ago it started producing a large pixel shift on the bottom of the screen... View Post 
Samsung_Moderator
If this is happening on all sources and the picture test, I recommend having the TV serviced. As you... View Post |
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I get the following message "Need to be older than 13 to access Samsung TV" please need help. I've tried uninstalling the app and... View Post 
usersuqlu1Y5Lt
I keep getting an error message saying I haven't to be 13 to use samsung tv plus app and I am above ... View Post |
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The top portion of the screen is transparent gray and the rest of the screen is normal View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this issue can definitely be strange with your scre... View Post |
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I just bought a TV, model un75TU700Dfxza. When I try to cast to it from Windows 11 using Chrome browser version 107.0.5304.122 , the TV shows up... View Post 
J_Wellington_Wimpy
An internet article recommended that I install an optional windows app for a wireless display. I ins... View Post |
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I wanted to make you aware of a known issue (according to Google) with the Samsung 50" Smart TVs. we bought this tv roughly 4 years ago I Know... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I can definitely understand the concern with this. I would recomm... View Post |
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This Tv is almost 4 years old and this dark streak appeared. How do I get this fixed? Â Â View Post 
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Hi all, we bought a new AU8000 off Amazon and were trying to set it up last night. We have a lot of video game consoles that we want to connect to... View Post
Samsung_Moderator
I couldn’t live without my XBox showing on my tv. Let’s get this situated for you as soon as we can.... View Post |
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I just moved and haven't found remote yet, is it possible to connect tv to new wifi without out remote? Â Â ... View Post 
KennewickMan
If you have a Samsung phone, open smart things, select your TV, and a remote should appear on your p... View Post |
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Hi, we have a brand new Samsung AU8000 and just set it up last night.  The issue we’re having is none of the apps work.  Netflix, Amazon Prime,... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I understand how this can be frustrating with not being able to u... View Post |
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Hello World, I have a un65tu7000fxza not even 2yrs old yet and it started blinking red on me. I've tried the 30 second / 60 second reset on... View Post
Samsung_Moderator
I couldn’t live without my TV powering up. Let’s get this situated for you as soon as we can. Troubl... View Post |
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I have a 2019 NU8000 Samsung tv. I don't have the turn off picture option in the accessibility menu. Is there another way to turn off picture... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I understand you would like to use your TV without having the pic... View Post |
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While I love my 1 year old 50inch 2021 QN90A TV, every 2 weeks or so I I will get a black screen/no sound or video but no audio. The only way to... View Post 
userdEhX7f4NBY
Hi: If you tested this cable with another device with no issues, call your cable provider and see wh... View Post |
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I have a QE75QN90AATXSQ I lost the original remote that came with the TV so I had to buy a new one, I looked for one on eBay found a remote with... View Post
Samsung_Moderator
Hello, There! This is the Samsung forum for the US, We would ask that you please post your inquiry i... View Post |
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Hi I would like to ask a little help to solve a problem with my tv. Mdel: UE85AU7102KXXH SW:T-KSU2EDEUC-2101.0 The problem is the... View Post
Samsung_Moderator
Thank you for stopping by the US support page! This forum is for support of US products and customer... View Post |
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I have a one year old Samsung smart tv that suddenly stops working. The screen turns black and wont turn off. I tried power reset and the screen is... View Post
Samsung_Moderator
Oh no! I hope you are okay! Please send us a private message with your full model and serial number ... View Post |
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Hi, I need some help. I have a Samsung 4k TV UN49NU6300F, and it came with a very bright white background with black letters menu picture. So, I... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately there is not a Samsung way to do this. View Post |
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I just purchased 2 Ausounds AU-XT ANC headphones so my wife and I can use them at the same time. I paired one, but since they both show in the list... View Post 
ToyboxToyzzz
Something like this would seem to require a third party device. As far as I know tv's only send one ... View Post |
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Hey all,I'm trying to figure out whatever's happening with my tv. This menu pops up and then the highlighted icon changes around, starts... View Post
Samsung_Moderator
Hey, seeing that you have contacted Samsung support regarding this, you may have heard this before. ... View Post |
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Does anyone know if it's possible or effective to download a malware/anti-virus app on a year old Samsung 1080p 4k smart tv?? I have found... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I Understand how this can be concerning with other devices linked... View Post |
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I have two issues: 1) iPlayer app is streaming BBC ONE HD, which means I can't get the local news. It has only started doing this since a... View Post
Samsung_Moderator
I apologize, but you have reached technical support for products manufactured for usage in the Unite... View Post |
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I got a QE65Q900R which I want to connect a sound bar with HMDI eARC functionality. As far as I understand therefore you need the update 1372.2... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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My TV suddenly stopped remembering my password to the internet. So every time I turn it on, I have to enter the password in order to watch any... View Post
Samsung_Moderator
Hello! I completely understand your concerns about the tv not remembering the wifi password when tur... View Post |
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Does anyone have a similar problem with a TV? It started feeling very hot and some time later it started to melt the plastic frame.  ... View Post 
Samsung_Moderator
Thank you for that information! But we would need it in a private message. You can click on our name... View Post |
