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Cosmic Ray

Re: 2017 Samsung MU8000 Turns itself on

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Does optical connection to soundbar work or same issue ?

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Constellation

Re: 2017 Samsung MU8000 Turns itself on

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@usereL8eRGE0BF I believe using an optical cable is a workaround for this issue, but then you lose the functionality of ARC/AnyNet as well as only needing 1 remote.

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Constellation

Re: 2017 Samsung MU8000 Turns itself on

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I Got the UE65MU9000 with same problem (Europ version of MU8000)

connected to Yamaha YSP 2500 and the TV tunrning itself. 

very disappointing from samsung support.

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Asteroid

Re: 2017 Samsung MU8000 Turns itself on

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The only way this is going to get fixed is by bringing attention to the problem . This TV currently has a 4+ star rating on Amazon.com.  Why would Samsung fix it if it is selling so well?

 

Samsung customer service / tech support does nothing.  But tell you to shut off Anynet.   

 

Get on Amazon, Best Buy etc and post a review.  Link your review to this thread.  

 

There isn't a fix right now, but there could be.  Samsung? 

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Constellation

Re: 2017 Samsung MU8000 Turns itself on

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Good idea. I just posted the review on Amazon.

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Asteroid

Re: 2017 Samsung MU8000 Turns itself on

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The only solution that has worked for me is plugging all external devices and the TV into a power strip and shutting the power strip off at night. This is my least perferred solution, but the only one I have found that works. 

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Asteroid

Re: 2017 Samsung MU8000 Turns itself on

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I saw a software update came out last night - Version 1156. 

 

Any idea if this is what it corrects?

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Astronaut

Re: 2017 Samsung MU8000 Turns itself on

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I spent £2500 on a 75” and experiencing this problem. I have read that low battery problems could be the issue but the TV is new, so I doubt it’s that but will try anyways including those you mentioned. Otherwise, I’m completely clueless, don’t have any idea why and would be extremely upset if I have to return it because it’s awesome otherwise.

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Asteroid

Re: 2017 Samsung MU8000 Turns itself on

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Does anyone think this could be a problem with a bad HDMI cord, such as the one that is usually supplied with a sound bar?

 

I originally thought this may be the case, but due to the vast amount of people reporting this problem, this undeniably seems to be a problem with the Samsung tv itself. 

 

Just wondering if anyone has tried replacing the HDMI cable in the #3 slot and if this did anything. 

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Asteroid

Re: 2017 Samsung MU8000 Turns itself on

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Certainly nothing to do with hdmi cables, most posters in this thread have been down that road, this is inherently a samsung issue relating to either hdmi cec or hdcp 2.2
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