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userxODqRqb6ab
Astronaut

Re: 2017 Samsung MU8000 Turns itself on

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Changing the cable to an HDMI Arc cable worked for me too but guess what, only for a month. Now the TV has resumed it's turning on by itself after about an hour.

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Kromekicks
Astronaut

Re: 2017 Samsung MU8000 Turns itself on

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I figured it out!

1st - Get the latest update for your tv.

2nd - Go to Network Settings and it will update the firmware for your router.

2 DIFFERENT UPDATES/FIRMWARES

1 for the tv and 1 for the router (internet connection)

My guess is anytime an update is available, it turns back on as a way of letting us know.

This worked for me, thus far.

I have a 75" Q65F it hasn't turned back on.

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Samsung Moderator
Samsung Moderator

Re: 2017 Samsung MU8000 Turns itself on

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We're glad that you're up and running.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Hexonxonx
Constellation

Re: 2017 Samsung MU8000 Turns itself on

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I have suddenly started having this problem as well.

 

Back in March, I bought three of these TVs and one of them have started turning on at random times. I came homr from work last night and the TV was on. 

 

All of the TVs have 4K Apple TVs connected and two of them have Xfinity boxes connected

 

I have no idea why only one of the TVs is turning on at random times.

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usermyksdKmhSy
Astronaut

Re: 2017 Samsung MU8000 Turns itself on

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Hi,

I have the same problem with my new  samsung tv 75mu8000, here at Arizona.
Tv keep turning itself on.  It seems that it can't be stopped, when turning on,
it's with full volume so it's a problem if you just went to sleep.

For now we are not turning it with the remote, keeping it always on with low volume.

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Samsung Moderator
Samsung Moderator

Re: 2017 Samsung MU8000 Turns itself on

JUMP TO SOLUTION

Any changes?  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userGXP9yv6210
Astronaut

Re: 2017 Samsung MU8000 Turns itself on

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Samsung Series 8 TV has same problem. Periodically turns itself on. Checked setup is not programpd to do this.

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userG7alYugB6v
Asteroid

Re: 2017 Samsung MU8000 Turns itself on

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I'm on latest firmware and I have enabled anynet+:

 

No occurence of the issue so far, I have not plugged back my soundbar to the HDMI ARC port though, this will be the final test

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Aircl65
Asteroid

Re: 2017 Samsung MU8000 Turns itself on

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Same thing is happening to me.   I have a un65mu8000.   Every morning we wake up the tv is on.   It has even turned on a couple times during the day.   I took back the sony sound bar I bought at the same time and got a samsung one to see if the sound bar was causing it to kick on. We only have a ps4 and Chromecast connected to the tv.  Only had the tv 5 days but it's done it everyday.   Support had taken control of the tv 2 times and we have soft and hard reset it several times.  Gonna give it a couple more days before we take it back. 

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userHS774L97CW
Astronaut

Re: 2017 Samsung MU8000 Turns itself on

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It happened to me at 3AM this morning.  My 2018 MU8000 turned on and woke me up.  The tv is is in an adjacent room.  Either I have a ghost or there is a problem with this tv.

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