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userd4deqC5s5T
Asteroid

2019 QLED not responding in Alexa

I purchased a 2019 QLED TV and performed the setup. I signed into my Samsung account and the TV got added to Smartthings. I installed the Samsung Connect app and setup the TV successfully. In the Connect app I’m able to control all functions of the TV.

 

The issue is that Alexa is unable to turn TV on or off. TV was discovered in Alexa but cannot be controlled.