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Astronaut

4 Q60R TV - all turn on randomly

Hi,

I have 4x Samsung Q60R tv's. 1x 82", 1x75" and 2x 55". All of them turn on randomly, mainly within a few minutes of being turned off. 
I have tried all the normal issues, but there is nothing with the configuration of any of the tv that should be causing this fault. It has been happening since I got them early 2020. 
I have tried several times to get support from Samsung who make it so difficult, I throw my hands in the air and walk away from the problem.

Samsung if your listening - HELP!!!!

 

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: 4 Q60R TV - all turn on randomly

Can you provide me with your full model code? What troubleshooting steps have you already tried?


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