I have the un55ks8000f, and midway through a video, the screen faded to verticle lines. The audio still played and the lines move, but nothing can be made from them. I looked through forums of other people with similar issues and tried cleaning all the cables and ports. The problem is that these lines show without any source plugged in. No menu or anything can be seen on the tv.
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Seems to be the case. A technician came in and replaced the panel, and the shadows are still there. Now I just need to decide whether I can live with this or not.
as you mentioned, its easier to point out when the tv is displaying a solid color, especially a light grey one. does your tv have an eco sensor that auto adjusts brightness?
Unfortunately, I don't think this tv will let me adjust the backlight brightness. I couldn't find it in settings. I did see that it is does have the eco sensor, and that it is currently off. Do you think that I should turn it on or leave it off?
This type of issue will need to be addressed by having the unit serviced. Please seek a support team in your area by using the link below:
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