cancel
Showing results for 
Search instead for 
Did you mean: 
userA98ZRDR6WP
Constellation

4K not working with Samsung 75’ ru7100

JUMP TO SOLUTION

We got a new tv so I tried playing 4K games on my new Samsung 75in ru7100 tv but on my Xbox one a it said that the tv didn't allow 4K and that I had to turn on auto detect on my tv. I did but still It does not work. The tv says it supportes 4K UHD.

I'am confused. Please help!

1 SOLUTION

Accepted Solutions
Samsung Moderator
Samsung Moderator

Re: 4K not working with Samsung 75’ ru7100

JUMP TO SOLUTION

We are sorry to hear about this. Are you using an HDMI cable that supports 4K?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

Reply
Loading...
1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: 4K not working with Samsung 75’ ru7100

JUMP TO SOLUTION

We are sorry to hear about this. Are you using an HDMI cable that supports 4K?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

Reply
Loading...