Original topic:

4k TV

(Topic created on: 4/7/21 4:03 AM)
userL5xl06a7em
Astronaut
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4k, 8k and Other TVs

My 55inch 4k of only 2yrs just went on the blink ,it just flashes Samsung smart tv continously, a Samsung tech came out for 15 minutes aimed a remote at it charged me $85.00 and just said I need a mother board! Is this common and what are my options besides pay for repairs that are over 50% of the cost of a new tv a d why did this happen so soon after only 2 yrs?

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SamsungCaleb
Samsung Moderator
Samsung Moderator
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4k, 8k and Other TVs

I'm sorry to hear that if this is occurring on all sources and during the picture test this will require service please reach out directly via one of the following methods, as we would like to Gather additional information, and look at this from a case by case basis. Please provide the full model and serial of the TV as well as your best contact phone number, name, and email. 

 

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Solution
SamsungCaleb
Samsung Moderator
Samsung Moderator
Options
4k, 8k and Other TVs

I'm sorry to hear that if this is occurring on all sources and during the picture test this will require service please reach out directly via one of the following methods, as we would like to Gather additional information, and look at this from a case by case basis. Please provide the full model and serial of the TV as well as your best contact phone number, name, and email. 

 

Send a message on Facebook

Send Message on Twitter

Sent Message to Moderator


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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