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userp2HSbWgsJ7
Constellation

55" KU6500 Curved TV Won't Remember DEVICE TYPE and Keeps Changing Back to DEFAULT

Every time the tv boots up or the device connected goes to standby, the TV will switch the DEVICE TYPE back to DEFAULT

 

I have to go into the settings each time I want to use it.

 

Why is the input device type changing at all? I don't get it.

 

I have turned off anynet and all other types of automatic actions I could find in the tv settings.

 

It's also in home mode.

 

This happens with my PC and my console which is where I'm mainly concerned with the device type!

I am losing visibility of text and other details when this happens

2 REPLIES 2
Samsung Moderator
Samsung Moderator

Re: 55" KU6500 Curved TV Won't Remember DEVICE TYPE and Keeps Changing Back to DEFAULT

Thank you so much for reaching out! This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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userp2HSbWgsJ7
Constellation

Re: 55" KU6500 Curved TV Won't Remember DEVICE TYPE and Keeps Changing Back to DEFAULT

I live in the US and definitely did not purchase this TV in another country. So I'm not sure where you expect me to ask about this TV.

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