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Original topic:

65" Curved TV seems to bleed in three spots on edges UA65JS9000WXXY

(Topic created: 10-03-2021 07:32 PM)
userEVkZvA5r2m
Constellation
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This issue started on our curve TV about 12months ago and has been slowly progressively getting worse, now in three places all around the edges of the TV.  So much so that I have decided to try and do something about it as this is not performing as it is designed nor should one expect an expensive TV like this to start to do so after about 5 years.    

I can post pictures if needed however the screen looks almost identical to the photos posted in the thread titled: "Light bleeding through UN65JS8500 screen"

The TV is wall mounted, has not suffered any knocks or damage whatsoever.  Seems that the screen is just deteriorating, again not as is reasonable to expect, and I am hoping that Samsung will rectify as per my Statutory rights as a consumer.

Happy to take the TV into a authorised technician for repair if this can be arranged.  Please advise Samsung.

S/N <Hidden>

 

Thanks

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SamsungLarry
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4k, 8k and Other TVs

I can definitely understand your concern here. Let's try to alleviate some of the stress by trying this link:

https://www.samsung.com/us/support/troubleshooting/TSG01202526/

If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
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Solution
SamsungLarry
Community Manager
Community Manager
Options
4k, 8k and Other TVs

I can definitely understand your concern here. Let's try to alleviate some of the stress by trying this link:

https://www.samsung.com/us/support/troubleshooting/TSG01202526/

If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
Send a message on Facebook 
 
Send Message on Twitter 
 
Send Message to Moderator







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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