Hi my new Samsung Q79t delivered today and Ive set it up this evening. It was working fine. I went to the kitchen and walked back to find the screen is a blue colour and the sound is still working. I cant seem to get the display back 😭
Please help! I can hear the noises, but I can't see the display
I'm sorry to hear that, does this occur on all sources or just an external device? Also, can I have your current software version if possible?
Can you send me a private message with your full model and serial number so that I may look into this?