Original topic:

65js9000 severe edge light bleed

(Topic created on: 2/11/21 8:36 AM)
user9N6DLhZt6o
Constellation
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4k, 8k and Other TVs

4 years ago I purshased a ua65js9000 for 4200$ & it was working pretty well. 2 years ago I began noticing that the blooming & light bleeding from the edges is becoming worse by time. Fortunately I stopped this bleeding from development after I discovered that when I watch so much materials on this tv using dynamic picture mode the 2 edges of the tv become extremely hot & this causes leds burning thus increasing the amount of light bleed. 

I therefore began to watch tv either on standard or natural mode, or because I prefer dynamic I reduced the backlight using this mode to less than 14 hence the tv will remain cool. 

The thing that I don't understand how a famous company like Samsung makes such an unacceptable error through this extremely expensive model as I have read thousands of people complaining of the development bleeding on js8500 & js9000. 

Samsung must compensate us because I consider paying 4200$ for garbage is a kind of deception & theft from this company.

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SamsungLou
Samsung Moderator
Samsung Moderator
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4k, 8k and Other TVs

Thank you so much for reaching out! This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://www.samsung.com/us/common/visitcountrysite.html.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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