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β02-11-2021 08:36 AM in
4k, 8k and Other TVs4 years ago I purshased a ua65js9000 for 4200$ & it was working pretty well. 2 years ago I began noticing that the blooming & light bleeding from the edges is becoming worse by time. Fortunately I stopped this bleeding from development after I discovered that when I watch so much materials on this tv using dynamic picture mode the 2 edges of the tv become extremely hot & this causes leds burning thus increasing the amount of light bleed.
I therefore began to watch tv either on standard or natural mode, or because I prefer dynamic I reduced the backlight using this mode to less than 14 hence the tv will remain cool.
The thing that I don't understand how a famous company like Samsung makes such an unacceptable error through this extremely expensive model as I have read thousands of people complaining of the development bleeding on js8500 & js9000.
Samsung must compensate us because I consider paying 4200$ for garbage is a kind of deception & theft from this company.

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β02-15-2021 01:34 PM in
4k, 8k and Other TVsThank you so much for reaching out! This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://www.samsung.com/us/common/visitcountrysite.html.
Be sure to click " β Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

