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Constellation

8

Bluetooth volume levels

 

Using Sennheiser and Sony XM1000 headphones through bluetooth connectivity and volume level on both devices are low.  How can I increase bluetooth output level within Samsung  TV  type 6400. Many options relating to audio appear to be disabled.  I am also using Samsung soundbar, connected via dig ital optical  pipe which is fine.  Both bluetooth headphones operate with better output levels from a range of other devices.  

 

3 REPLIES 3
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Samsung Moderator
Samsung Moderator

Re: 8

I'm sorry to hear that so that I may look into this can I have your full model number? 


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Constellation

Re: 8

Hi  thanks for acknowledging

 

TV is UE40JU6400K

 

Have had a good rummage around the user guide.  Tried a few different menu settings  still v low audio output

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Samsung Moderator
Samsung Moderator

Re: 8

Thank you for this information. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry  Thanks!


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