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user9LN6MY0kUa
Asteroid

82' NU8000 vertical white line

I recently purchased 2 82" NU8000 TVs.  Today when setting them both up I noticed both have identicle verticle lines that are about 5" in legnth and both are 3-4" left of center.  They are both most evident when the screen is displaying a light color, but can be seen all the time.  Does anyone know if this is common for this TV?  my q6 65" is flawless.

 

Thanks,

Michael

5 REPLIES 5
Samsung_quljuV3
Astronaut

Re: 82' NU8000 vertical white line

How much?

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Samsung Moderator
Samsung Moderator

Re: 82' NU8000 vertical white line

@user9LN6MY0kUa Does it also happen on the picture test for both TVs?

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user9LN6MY0kUa
Asteroid

Re: 82' NU8000 vertical white line

yes i've ran the picture test and can still see the white line.  It's about .5-1" thick and is faint but can be seen when the color is light, especially white.  I do not see anything like this with my q6.

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Samsung Moderator
Samsung Moderator

Re: 82' NU8000 vertical white line

I would be happy to further assist. Can you please send a private message here: http://bit.ly/2Kq3B5F with the full model and serial numbers of the television? 

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user9LN6MY0kUa
Asteroid

Re: 82' NU8000 vertical white line


@SamsungHeath wrote:

I would be happy to further assist. Can you please send a private message here: http://bit.ly/2Kq3B5F with the full model and serial numbers of the television? 


Done

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