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Constellation

AN random instantaneous vertical glitch on my 4k

I have a verticle line that blinks on for half a second at random times. Is there a known problem for this or is there a way to fix this easily. I have had the tv for two months.

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Samsung Moderator
Samsung Moderator

Re: AN random instantaneous vertical glitch on my 4k

I'm sorry to hear that, if possible would you be able to provide pictures of this? Also, does this happens on all external devices and tv apps? 


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Constellation

Re: AN random instantaneous vertical glitch on my 4k

I would have to set up a video camera to catch the glitch. It happens on all apps.

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Samsung Moderator
Samsung Moderator

Re: AN random instantaneous vertical glitch on my 4k

Have you attempted unplugging the unit for about 5 minutes then retrying?







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