I recently bought N950 sound bar and connected to Samsung TV viarc port. But there's no sound coming from sound bar. But if I connect via optical cable it is working. What should I do. Shall I return the item and get a new one or is there any simple solution to fix this.
I would be happy to look into this. What's the model of your television? Have you changed the audio setting to PCM by any chance?
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Hello my he n950 sounbar got disconnected from my TV and not connecting back. In the TV sound settings it showing as connected but no sound from the soundbar. If I turn off the TV it is also turning off the soundbar but when I turn on the TV, the soundbar doesn't turn on. blootooth is working, audio jack is working, wifi connection is working but not the HDMIArc. I have rest the TV, soundbar but no result.
And just to confirm, have you tested a new connection cable?