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Original topic:

AirPlay Samsung 8 Series Not Working

(Topic created on: 2/22/21 7:21 PM)
userjlZ5JXCeYb
Constellation
Options
4k, 8k and Other TVs

I have just purchased a 65 inch TU8000 and am trying to connect AirPlay from my iPhone/iPad. I can see the TV in my phone's AirPlay list but when I click it the TV screen just turns black. My iPhone prompts me for the code to play but I can't see the code as the screen is black. If I go into the TV AirPlay settings I get the same thing - I click and the screen goes black. Sometimes the AirPlay option within settings is even greyed out. I have been able to play YouTube from my iPhone using the TV app but for all other AirPlay streams it doesn't work. I've also been able to connect via bluetooth to play audio through the TV but not video via AirPlay. I have the latest software updated on both iPhone and TV and I have tried changing the DNS settings on the TV and the iPhone but no luck.

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userReD0lHTfVk
Astronaut
Options
4k, 8k and Other TVs

I have the same problem. Airplay used to automatically work but suddenly stopped working.

user1jGZLk5QCZ
Astronaut
Options
4k, 8k and Other TVs

Any luck solving as I’m running into same issue with tv attempting to connect an iPhone or iPad using airplay?

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Solution
userjlZ5JXCeYb
Constellation
Options
4k, 8k and Other TVs

Yes solved this in the end by doing a factory reset of the TV. Meant I had to go through the setup process again but AirPlay worked fined once I had set it up and had worked ever since. 

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SamsungLarry
Community Manager
Community Manager
Options
4k, 8k and Other TVs

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