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Asteroid

Amazon Prime Subtitles Way Too Small!

Somehow my Amazon Videos now have very tiny, barely legible subtitles.

This only happens on our SAMSUNG Smart TV (NU6900), and it only happens with Amazon Prime (Netflix, Hulu, etc. subtitles are all fine on that TV).

All our other Amazon Prime Streaming Video devices (iPads, Roku, other TVs) are fine.

 

I can watch those same Amazon Prime streaming videos on all our other devices with no problem - the CC on all those is fine, not very tiny.

 

I've deleted the Amazon app from the Samsung,  and then reinstalled it, but that did not solve the problem. 

I've tried to reset the font in the app, but that does not work on the Samsung TV (it does work on our other TV).


Any help would be much appreciated.

 

Thanks,

 

Alan

 

 



Thanks for any help!

Alan

4 REPLIES 4
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Constellation

Re: Amazon Prime Subtitles Way Too Small!

I have the exact same issue. Did you ever get a solution?

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Asteroid

Re: Amazon Prime Subtitles Way Too Small!

No one ever responded.

 

We still  have the problem too...

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Constellation

Re: Amazon Prime Subtitles Way Too Small!

Same thing with my Samsung TV. Any replies from them?

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Asteroid

Re: Amazon Prime Subtitles Way Too Small!

No one from Samsung ever bothered to reply.

 

The latest Amazon Prime App (which appeared automatically last week) for Samsung, though, seems to have solved the issue - it gives users the "font choices" while showing how each will appear.

 

I haven't used it much yet.

 

 

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